Our Policies
We believe in transparency. Here you'll find everything about how we handle orders, returns, and your data.
F2 CULTURE is an India, Manipur-based curation platform built on one principle - everyone deserves access to authentic grails. We find and curate verified luxury and streetwear pieces that are otherwise hard to get here, so you can own them with confidence.
Shipping Policy
PREBOOKING - We open prebooking once a month for a limited period - from the 1st to the 10th of every month. Orders can only be placed during this active window. Shipping is FREE for all orders placed within this timeline. Any orders placed outside the prebooking period will incur extra shipping charges. 2. CHOOSE WHAT YOU WANT - Any model. Any brand. If you can find the product, we can source it for you. Browse during prebooking to find what you want, or DM us a picture. 3. ORDER CLOSING - Once the prebooking window closes on the 10th, all confirmed orders are placed with our suppliers. The estimated shipping timeline begins from this stage. 4. PAYMENT - We take orders via whatsapp and Instagram DM.All payments have to be made while the pre-booking window is still open. Complete payment is needed to lock in your order. No payment = No order. 5. DELIVERY TO INDIA - After prebooking ends, products generally need about 25 working days to arrive in India, Manipur. This is an approximate timeline and can change due to overseas shipment, customs, or other factors. 6. QUALITY CHECK & SHIPPING - Once your order reaches us in India, we do a thorough check before sending it out. Tracking will be shared directly. IMPORTANT - As products are sourced specifically against prebooking orders, please double-check your product, size, colour and all other details carefully before payment. Simple. You request it. We source it. You receive it.
Return Policy
No Return policy, No cancellation once you have done the prebooking process. All sales are final
Privacy Policy
We only collect your name and phone number for order processing. Your data is never shared.
Terms of Service
By placing an order, you agree to our terms. All prices are in INR and inclusive of taxes.
Have questions about our policies?
We're here to help. Reach out to us and we'll respond as quickly as possible.
